when will my order ship? current processing time is 3-5 business days but orders are shipped every Friday morning

what will i receive in my package? all orders come with an extras baggie that includes a business card with slime care instructions, borax to make your own activator, and candy. larger orders get more fun extras like slime supplies, clay, etc. 

how do i apply a discount code to my order? first, click "checkout" once you have your slimes added to your cart. then, click on "show order summary" and then you can add your code to the box that says "gift card or promo code"

refunds, returns, cancellations? we don’t process refunds, returns, or cancellations at request. 

what happens if my package gets lost or stolen in transit? we are not held responsible for packages once they are in the hands of USPS. If your package gets lost or stolen please contact USPS or the shipping carrier directly. 

have any more questions that you didn't find an answer to? contact us via email at duncansslime@gmail.com